Privacy
What this service shows, and what it keeps
How certificate checks and learner accounts handle personal information.
What a certificate check shows
The recipient’s name, the course, the dates it was held, the issue date, the certificate number and whether it is valid. For a revoked certificate, also the date it was revoked and a reason category. Never the recipient’s email, the verification code, or any internal note.
What we record when someone checks
That the certificate was checked, and when. We don’t record who checked it, and checking needs no account.
Learner accounts
Your name and the email you gave when you registered for the course, so we can send you a sign-in link and show you your certificates. You can share a certificate’s public link; that link shows only what a certificate check shows.
Who can see the register
eMsingi programme staff. Every change they make is written to an audit log that none of them can edit.
How long we keep it
Certificate records are kept [for as long as the certificate may need to be verified — eMsingi to confirm a period]. Check records are kept for [period]. Reports sent through “Report a problem” are kept for [period].
Questions or corrections
Contact [eMsingi data protection contact]. If something on your certificate is wrong, the fastest route is Report a problem.